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As changes within data can easily impact AI systems, Gong's data and engineering teams rely on Mona's intelligent monitoring solution to proactively detect any potential issues that may arise. By providing Gong's team with insights into possible correlating factors, they are able to quickly troubleshoot and optimize the performance of their (ASR) automatic speech recognition and (NLP) natural language processing models.
Learn more about how the team at Gong uses Mona to monitor each of their model behaviors to extend their research into production.
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